While IT security services plays a HUGE part in keeping your data safe from cybercriminals, your employees are equally responsible when it comes to proper online procedures. Programs work to keep attackers out, but your staff has the ultimate power to let someone in. This is why security-savvy staff can easily upgrade your IT security services from basic to advanced. And you don’t want to leave a single stone unturned when it comes to protecting your business.
Below are ways to find out who these knowledgeable people are, how to get them on your team, and what they bring to the table so you can boost your IT security services from zero to hero.
Your managed services provider (MSP) probably has the best example of the ideal employee. Why? Because many MSPs have security-savvy staff members who not only stay informed on the latest security breaches within other organizations, but also understand the impact data loss can have within their own company. They likely attend training sessions voluntarily, they focus on security reminders, they use safe cyber-practices, and they have good cyber-habits. If you can find even a FEW employees with the same mindset, your IT security services will thank you.
So what are some good cyber-habits? Having strong passwords and refraining from using company documents on personal devices are some examples. Check out the AP’s article on cyber hygiene tips to stay safe for more ideas.
Security-savvy staff members know the different types of malware, or at least the basics of malware, and they don’t put the full responsibility of cybersecurity on your managed services provider. If your business is a sports team, your employees are your players. You’re only as good as they are, and your MSP cannot fully control what your employees click on, what they download, or what emails they interact with.
These savvy employees might seem too good to be true, but they’re out there. And they might even already be on your payroll. Incorporating security into your current company culture by educating, training, and updating your staff can grow security experts from within. And if you think training is a waste of time, think again. Cybersecurity Ventures, in their report on Security Awareness Training, predicts the security awareness training market will grow from $1 billion in 2014 to $10 billion by 2027.
Your staff plays an active role on a daily basis just by being connected to your network and emailing outside sources. The true success of your company’s IT security services starts with them. So try to make training fun and not a long, drawn-out prison sentence. Many adults say they don’t like to read because they were forced to for years in school. The moment they had any freedom, they never picked up another book. It wasn’t because they didn’t actually enjoy reading, it was because they were relieved to be free of the requirement. So make sure the trainings aren’t force-fed to your employees or else they may just be lax on purpose.
According to the Department of Homeland Security in their Stop.Think.Connect. Campaign Blog, cybersecurity in the workplace is everyone’s responsibility. With that being said, strength comes from within. Your people are the core of your organization and the weakest link in your IT security services plan. If they don’t adopt proper cybersecurity processes, the systems your managed services provider has set up won’t be as effective as they should be.
Making sure your staff knows they play a central role will motivate them to stay informed of why and how they can better the IT security services of your company. When employees take ownership of their cyber-responsibility, the business as a whole will strengthen. And if you’re a business owner, you can rest easy at night knowing your team is all on the same page when it comes to protecting your valuable data.